Privacy Policy

1 Introduction

StylesGo, Inc. ("StylesGo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (iOS and Android), website, and related services (collectively, the "Services").

StylesGo is a Delaware C-corporation that operates a technology marketplace platform connecting vetted professional barbers and hairstylists with clients for on-location barbering and hairstyling services in the U.S. states and areas where we operate. The list of areas we serve changes over time as we expand; the current list is shown in our app and on our website.

2 Information We Collect

We collect several types of information from and about users of our Services. The information we collect depends on whether you are a Client (customer) or a Barber (service provider).

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Profile photo, gender, birthdate, style preferences, and communication preferences
• Booking Information: Service location address, location type (home, office, hotel, care facility), appointment date and time, number of people, and special instructions or access codes
• Payment Information: Payment card details and billing address, which are collected and processed by our payment processor (Stripe). We store a payment-processor customer reference and transaction history, not your full card number
• Communications: Messages, feedback, reviews, ratings, and support inquiries you send to us or our barbers
• Style Preferences: Haircut style notes, photos of desired styles, and grooming preferences
• Signatures: An on-device signature confirming completion of a service, where applicable

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, mobile network information, app type, app version, and build number
• Location Data: Precise or approximate location based on GPS, Wi-Fi, or cellular data (with your permission), and the service addresses you enter, to facilitate service delivery and validate addresses
• Usage Data: Pages viewed, features used, search queries, booking patterns, and interaction timestamps
• Log Data: IP address, browser type, access times, referring URLs, and error logs
• Push Tokens: Device push-notification tokens used to deliver notifications

2.3 Information from Third Parties

• Social Login: If you sign in using Apple or Google, we receive your name and email address as permitted by your privacy settings
• Payment Processors: Transaction confirmation and fraud-prevention data from Stripe
• Background-Check Providers: For Barbers, background-check results from our consumer reporting agency (see Section 6)
• Analytics & Advertising Providers: Aggregated usage, performance, and attribution data

2.4 Information We Collect from Barbers (Service Providers)

If you apply to or work as a Barber, we also collect:

• Identity & Verification: Legal name, a government-issued ID and ID type, and a photo/scan of the ID
• Professional Information: Business name, professional license type and number, experience, and portfolio
• Background-Check Information: Information used for and resulting from background checks, which may include criminal-history information, obtained through a third-party consumer reporting agency (see Section 6)
• Introduction Video & Transcript: A short introduction video you upload, and a text transcript generated from it
• Eligibility & Compliance: Insurance attestation and documents, signed agreements (Independent Contractor Agreement and Statement of Work), and interview responses
• Payout Information: Payout account details maintained through our payment processor's Connect platform (Stripe Connect)

2.5 Sensitive Personal Information

2.6 Categories of Personal Information (CCPA/CPRA)

3 How We Use Your Information

We use the information we collect for the following purposes:

4 How We Share Information

We do not sell your personal information for money. We do share information as described below, including with the service providers (sub-processors) that help us operate the Services and, for advertising measurement, with the partners described in Section 5.

• With Barbers and Clients: To facilitate an appointment, we share the information needed to perform the service — for example, a Client's name, phone number, service location, appointment details, and style preferences are shared with the assigned Barber, and a Barber's profile information is shown to the Client. Barbers are contractually required to keep client information confidential, use it only to provide the requested service, and not contact clients outside the Platform for their own purposes
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset
• Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect rights, property, or safety
• With Your Consent: We may share information for other purposes with your consent

4.1 Service Providers (Sub-Processors)

We engage trusted third-party companies to perform services on our behalf. Each processes information only as needed to provide its service:

These providers have their own privacy policies. See, for example, Stripe, Google, Apple, and Meta.

5 Advertising, Analytics & Cookies

5.1 Cookies & Similar Technologies

Our website and apps use cookies, SDKs, and similar technologies:

• Essential: Required for core functionality such as authentication and security
• Analytics: Help us understand how users interact with our Services (e.g., Google Analytics)
• Preference: Remember your settings and preferences
• Mobile Identifiers: Device identifiers used for analytics, advertising measurement, and push notifications

5.2 Advertising & Measurement Partners

We use analytics and advertising partners, including Google and Meta Platforms (Facebook/Instagram), to measure and improve our Services and advertising. For advertising measurement, we may share hashed identifiers (such as a hashed email address or phone number) and event data (such as that a request was started or completed) with these partners so they can attribute and improve advertising. We do not share your government ID, precise geolocation, or background-check information for advertising.

5.3 Your Choices

• Do Not Sell or Share My Personal Information: You may opt out of this sharing for cross-context behavioral advertising by emailing team@stylesgoapp.com with the subject "Do Not Sell or Share."
• Global Privacy Control (GPC): Where required, we treat a recognized GPC browser signal as a request to opt out of sharing/sale for that browser
• Device & Browser Settings: You can limit ad tracking in your device settings and control cookies through your browser settings; disabling certain cookies may affect functionality
• Marketing: You can unsubscribe from marketing emails using the link in any marketing email, and from marketing texts by replying STOP

6 Background Checks (Service Providers)

This section applies to Barbers (service providers). To help keep our community safe, we use a third-party consumer reporting agency (currently Yardstik; previously Checkr) to obtain background-check reports about Barber applicants and Barbers. These reports are "consumer reports" under the federal Fair Credit Reporting Act (FCRA).

• Authorization: We obtain background-check reports only after you provide the required disclosures and written authorization
• Use: We use these reports solely to assess eligibility to provide services through StylesGo. Your continued eligibility may depend on the results
• Adverse Action: If we intend to take an adverse action (such as declining or removing you) based in whole or part on a report, we will provide a pre-adverse-action notice that includes a copy of the report and "A Summary of Your Rights Under the FCRA," allow a reasonable period for you to dispute the information, and then provide a final adverse-action notice if applicable
• Disputes: You may dispute the accuracy or completeness of a report directly with the consumer reporting agency identified in the notice

7 Data Retention

We retain your personal information for as long as your account is active and as needed to provide the Services, and afterward for as long as necessary to comply with our legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.

• Account Data: Retained while your account is active and for a limited period after deletion as needed for legal and business purposes
• Transaction & Booking Records: Retained as required by tax, accounting, and other legal obligations
• Background-Check Records (Barbers): Retained as required by the FCRA and applicable law
• Communications: Retained for a reasonable period after the conversation ends
• Aggregated/De-identified Data: May be retained indefinitely

Account Deletion: You can request deletion of your account in the app's settings or by contacting us. When you delete your account, we deactivate it and delete or de-identify personal information that we are not required to retain, and we remove associated push-notification tokens. Some information is retained for longer where required by law.

8 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: Data transmitted between your device and our servers is encrypted using TLS/SSL protocols
• Secure Storage: Personal data is stored on secure cloud infrastructure with encryption at rest
• Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis
• Payment Security: Payment card data is processed by a PCI-DSS compliant payment processor and is not stored on our servers
• Authentication: We support secure authentication methods including phone verification and social login
• Regular Audits: We conduct periodic security assessments and vulnerability testing

9 Your Privacy Rights & Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access / Know: Request a copy of, or information about, the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request a copy of your data in a portable format
• Opt-Out of Sale/Sharing & Targeted Advertising: Opt out of the "sale" or "sharing" of your personal information and of targeted advertising (see Section 5)
• Limit Sensitive Information: Where applicable, direct us to limit the use of sensitive personal information
• Non-Discrimination: We will not discriminate against you for exercising your rights
• Other Controls: Disable location services or push notifications in your device settings, and manage marketing preferences in your account settings

To exercise these rights, contact us at team@stylesgoapp.com. We may need to verify your identity before responding, and you may use an authorized agent where the law allows. We will respond within the timeframe required by applicable law (generally within 45 days, with a possible extension).

10 State Privacy Rights

10.1 California (CCPA/CPRA)

California residents have the rights to know, access, correct, and delete personal information; to opt out of the "sale" or "sharing" of personal information; to limit the use of sensitive personal information; and to non-discrimination for exercising these rights. The categories of personal information we collect are described in Section 2, and the categories we may "share" for advertising are described in Section 5.

We do not sell personal information for money. Our use of advertising partners may be considered "sharing" (or a "sale") under California law; you can opt out as described in Section 5 or by emailing team@stylesgoapp.com with the subject "Do Not Sell or Share." California residents may also use an authorized agent and have "Shine the Light" rights regarding disclosures for third-party direct marketing.

10.2 Virginia (VCDPA)

Virginia residents have the rights to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of (i) targeted advertising, (ii) the sale of personal data, and (iii) certain profiling. To exercise these rights, contact team@stylesgoapp.com. If we decline your request, you may appeal by replying to our decision; if your appeal is denied, you may contact the Virginia Attorney General.

10.3 Other States

Residents of other states with comprehensive privacy laws may have similar rights as those laws take effect and as we expand. We will honor applicable rights and provide an appeal process where required. Contact us at team@stylesgoapp.com to exercise your rights.

11 Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at team@stylesgoapp.com, and we will take steps to delete such information.

12 International Users

StylesGo is based in the United States, and our Services are available only in the United States in the areas we serve. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using our Services, you consent to the transfer of your information to the United States.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or in-app notification
• Provide a summary of key changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For general inquiries, you may also reach us through our mobile app's support feature or website contact form.